Broadband Advice

I'd love to know if this is a widespread problem.

I'm in Clarence Road. We don't have access to cable there so no opportunity to have Virgin services.

I'm with BT and the upload and download speeds are laughable. On top of that, the internet cuts in and out frequently, easily once an hour and sometimes several times an hour.

There is no way I could stream anything without dropouts. iPlayer is just not possible.

I use the internet for work and study, a lot, and this is driving me insane.

I wonder about upgrading to BT Infinity, but believe that the 'speeds up to' blurb is misleading and fear my internet connection will still be dragging its heels.

BT say that if they come out and find the fault is in my flat that I will have to pay them £100.

Can anyone recommend an ISP provider that is compatible with our rickety old Bowes Park exchange?

Thanks.

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Permalink Reply by Richard McKeever on October 29, 2013 at 16:31

Hi Clare

I moved from BT to Virgin a while ago - it's better than it was ... but still has occasional off-days! Not sure who to suggest if you have no cable ... but we have had a discussion on the forum before about this - with a bit of background on the Bowes Park exchange and testing speeds Follow this link

Permalink Reply by Clare on October 29, 2013 at 16:36