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Millions of BT customers face price rises as Britain’s biggest landline and broadband provider pushes up costs for the second time in a year.

The raft of changes mean that a customer with standard broadband and unlimited anytime call package will have to pay approximately £43 more a year.

The cost of standard line rental is going up by £1 per month to £18.99, an increase of £12 per year affecting 10million households.

The majority of BT’s 7.9million broadband customers will also see a rise in bills.

Standard and unlimited broadband customers – those with copper lines – will pay £2 more a month, rising to £15 and £20 respectively.

The price changes, which take affect from July 3, also include a rise for BT's superfast broadband Infinity customers, who will have to pay up to £3 more per month depending on their package.

BT said that broadband speeds for its Infinity 1 customers would go up to 52Mbps from 38Mbps, to compensate for the rise in price.

Customers on the Unlimited Anytime Calls plan will see an increase of 6.9pc from £7.95 to £8.50 per month. Although, this package now includes free calls to BT mobiles.

BT Sport - which includes all live UEFA Champions League matches – is going up by £1 per month. The package is still free for customers who have broadband and TV with the telecoms firm.

“We realise that customers never welcome price rises,” said John Petter, chief executive of BT Consumer.

He added: “We have also done our best to ensure that all of our customers will get more value if their price is going up, and we know they want faster speeds and better online security from their broadband.”

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Ewan Taylor-Gibson, broadband and TV expert at uSwitch.com, said: “Price rises are never welcome. These are now a regular event across the telecoms market but BT is really going to frustrate customers given its last price hike was only in September.

"Not only is line rental going up again, but BT Sport will also see an increase as fans foot the bill for expensive and exclusive football TV rights.

"Those put off by the rises who are out of contract will be given the opportunity to take their custom elsewhere - as do all landline and broadband customers who are stung by a price rise mid-contract."

Earlier this week, BT announced it was preparing to trial an internet-only service next year.

The move comes after Ed Vaizey, the Culture Minister, last month called for the “outdate...

A BT spokesman said: “It’s early days, and Openreach is working closely with service providers to develop the product in advance of trials in 2017.”

Breakdown of the price increases

  • Standard line rental is going up by £1 per month to £18.99 from £17.99 
  • Line Rental Plus customers – who pay a premium for call barring services and priority line fixing – will also pay £1 more a month, from £19.99 to £20.99 per year
  • Line Rental Saver offers 10pc discount to customers who pay upfront for a year, saving £22.80.
  • The cost of BT Basic (its phone service for low-income customers) is not changing and remains at £5.10 per month
  • Broadband is going up for the majority of customers
  • Standard broadband is going up from £13 to £15 per year (although, BT says customers will receive 20pc extra usage allowance and security upgrades, worth £43 per year)
  • Unlimited broadband is going up from £13 to £18 per year
  • Infinity 1 is increasing from £20 to £21, Unlimited Infinity 1 is increasing from £23 to £26 and Unlimited Infinity 2 is going up from £30 to £32.50
  • BT Sport is going up bt £1 per month. It remains free for BT broadband and TV customers. 
  • The call set-up fee is going up from 17.07p to 19p
  • Calls to UK landlines and 0870 numbers are going up from 10.24p to 11p per minute
  • The Unlimited Anytime Calls plan is going up from £7.95 to £8.50 per month

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