A recent story appeared in The Sun newspaper on 4th July. 

Please note that the driver in the story was employed by Ashley David Taxis (ADT) in Leicester who are licensed by Leicester City Council

Under the Disability Discrimination Act, it is illegal for a private hire vehicle to refuse to take a disabled person because they have an assistance dog, nor can they charge more.

Anyone found guilty of an offence under the act is liable to a fine.

Assistance dogs are defined as dogs trained to guide someone who is blind, deaf, epileptic or suffers a condition which affects mobility.

Drivers can apply to a licensing authority for exemption from carrying assistance dogs, but only on medical grounds and will be carrying the exemption certificate